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By David Lynes, Managing Director of Unique IQ

It has been well-documented that the unprecedented circumstances we have found ourselves in as a result of the coronavirus pandemic have led to an acceleration in the use of technology.

From the widespread adoption of Zoom for business meetings and social hangouts alike, to rapid deployment of digitalisation projects that had languished at the bottom of agendas for years, technology has helped us to adapt how we work and how we live.

Home care providers agree that greater use of technology will be the thing to most impact their services after the…


AI, or Artificial Intelligence, has been a talking point in home care for some time.

In short, AI uses technology to mimic the problem-solving and decision-making capabilities of the human mind, doing so much faster and on a much bigger scale than humans are capable of.

It helps us make sense of the massive amounts of data we have now — and do something useful with it.

There are many examples of AI applications in home care already, particularly in the analysis of data from sensors, wearables and other early detection systems.

The computational power of AI in these instances…


If you were to take yourself back to 2010, how different do you think the care sector might look today?

2010 was the year the very first iPad became available, selling 300,000 units on day one. “App” was voted ‘Word of the Year’ by the American Dialect Society and Microsoft launched its cloud computing platform, Azure. All pieces of tech that are now cornerstones of everyday life, including within the care sector.

Here at Unique IQ, we’ve been taking a look back over the last decade in home care. …


In a blog published in May 2021, the Care Quality Commission provided an update on what it is doing to transform the way it regulates services for people with learning disabilities and autism.

Looking at all services, from hospitals to care homes and supported living, the CQC aims to improve the way it registers, monitors, and inspects services to ensure that the care people receive is good.

As the lead for transformation, Debbie Ivanova, Deputy Chief Inspector of adult social care, explained that the CQC will focus on three key areas to make it happen. …


Are electronic care plans are the future of home care?

According to the Social Care Institute for Excellence, “care planning is a conversation between the person and healthcare professional about the impact their condition has on their life, and how they can be supported to best meet their health and wellbeing needs in a whole-life way.”

Care planning should be person-centred, focusing on the wants and needs of the individual and ensuring that they are included and empowered to make decisions regarding their care plan at every stage.

What is a care plan?

A care plan is a record that sets in stone all the ‘moving parts’ discussed during care planning. It details a person’s…


By David Lynes, Managing Director of Unique IQ

I spent an inspiring few days last week at the TSA’s ITEC conference. It always excites me to discover new tech-lead projects that are driving up standards of care and are helping people live safely, independently and well.

Amongst the many interesting themes was how technology can be truly integrated into adult social care, a topic on which a joint commission from the TSA and ADASS has recently released its findings. And it really got me thinking.

The sector has talked about the need for a radical new model of care for…


It is a pivotal moment for the cleaning industry.

The COVID-19 pandemic has thrown into sharp relief the importance of cleaning for both the UK economy and the health of the nation. We have come to realise how much we rely on the supposedly “humble cleaner”, when the truth is it can be a technical job that has seen major technological innovation over the past 12 months. The sector now has a significant opportunity to capitalise on its high profile.

Here are three big trends that are representative of the changing direction of the cleaning sector right now.

1. Cleaning as a career

Under much…


What is culturally appropriate care?

According to CQC draft guidance published in March 2021, culturally appropriate care can be described as care that is alert, considerate, and responsive to the attitudes, feelings and/or circumstances of the individual that has a distinctive racial, national, religious, linguistic or cultural heritage .

This also includes being aware of the cultural heritage of those that belong to communities that have nuanced cultural identities. For example, those that identify as LGBTQ+ or deaf people that use British Sign Language.

Other terms for this topic include culturally competent care or culturally sensitive care.

Why is culturally appropriate care important to those receiving care?

According to Health and Social Care Act 2008…


Everything you ever wanted to know about eMAR and its role within home care.

What is eMAR?

eMAR (or Electronic Medication Administration Record) is the digital alternative to a paper MAR chart. MAR charts (Medication Administration Records) are used throughout the health and social care industry, including within home care, to record details of any medication that a person takes whilst receiving care.

What is a MAR chart?

A MAR chart is a person’s permanent record of their medication, including drugs administered. MAR stands for Medication Administration Record, and it is a paper form, as opposed to eMAR, which is a digital record.

What does eMAR stand for?

eMAR stands for Electronic Medication Administration Record. The acronym is used widely in health and social care to refer…


With the announcement this week from Boris Johnson of a roadmap out of lockdown, many of us are beginning to feel like there might finally be some light at the end of the tunnel. The evenings are getting lighter, the days warmer and cheering signs of spring are appearing all around us.

But there can be no denial that the extended period of lockdown, and the volatility of the ongoing global pandemic, have had a profound effect on our collective mental health.

Recent research from Mind has found that 65% of people who were already experiencing mental health problems, said…

Unique:IQ

Unique:IQ creates innovative remote workforce management software, for home care, contract cleaning and facilities management. https://www.uniqueiq.co.uk/

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